Philip Stein Watches & Jewelry FAQs

Tacori Engagement Rings & Wedding Band FAQ's

Yes, there really is a Philip Stein! He and his wife, Rina, own and operate the company. They sold the first watch with Natural Frequency Technology (NFT) in a luxury timepiece in 2003. Today, Philip Stein watches, bracelets and lifestyle accessories are sold in more than 30 countries around the world!

There are a lot of products manufactured by Philip Stein, and a lot to know about them and the brand itself. A series of frequently asked questions, along with targeted responses, can help you discover what Natural Frequency Technology is, how it was developed, how it works and how it has been applied to a variety of Philip Stein products. All Philip Stein products has this proprietary technology, so it is important to understand the intended use for each and when to wear them, when applicable.

Check out information regarding Philip Stein watches for men and women, including Prestige, Signature, Classic and Active collections with interchangeable watch straps, along with YVE styles that have an integrated strap. Look into bracelet specifics, too, from the luxurious and elegant Calagro to the contemporary Horizon that makes a fashion statement every day, and feel-good Sleep Bracelets that are like a dream to many!

Philip Stein makes itself at home, too, with accessories to make life easier, like a wine wand. (You will raise your glass to this invention!)

Find out how much Philip Stein products cost, where you can buy them, how to maintain them, what the return policy is, and what kind of warranty backs them up.

 

TECHNOLOLGY:

+ How does Philip Stein Natural Frequency Technology (NFT) work? - How does Philip Stein Natural Frequency Technology (NFT) work?
  • The technology inside Philip Stein products acts like an antenna to pick up and channel the beneficial natural frequencies that surround us. The goal is to fine-tune them toward our bodies, taking us to a state of better performance and living.

 

+ Is there scientific proof that NFT works? - Is there scientific proof that NFT works?
  • There have been studies that scientifically demonstrate the positive effects of Philip Stein’s proprietary NFT on the human body and overall well-being. Improved balance, ocular focus and a reduced feeling of lightheadedness when standing abruptly was suggested in the results of double blind studies at the Kennedy Space Center in Florida and Neurokinetics Institute in Canada.

 

+ How was NFT developed? - How was NFT developed?
  • A group of engineers and scientists who were exploring the influence natural frequencies have on water discovered and developed the natural frequency technology found in the core of all Philip Stein products.

 

+ Does NFT use magnets? - Does NFT use magnets?
  • The Philip Stein natural frequency technology uses a tuning technology rather than magnets to pick up and channel the benefits of the frequencies that surround us.

 

+ Is Natural Frequency Technology guaranteed to work? For how long? - Is Natural Frequency Technology guaranteed to work? For how long?
  • Every body and everybody is unique and will experience the effects of natural frequency technology individually. Therefore, Philip Stein is not able to provide a guarantee of success. Some people feel the effects very subtly, while others find that the products have a transformational effect.

 

+ Are different technologies utilized in a Philip Stein sleep bracelet and watch? - Are different technologies utilized in a Philip Stein sleep bracelet and watch?
  • The natural frequencies that may help you find balance during the day from your watch are not the same as the frequencies that may help improve your quality of sleep at night. That’s why the technologies used in the watches and sleep bracelets are tuned to pick up different frequencies…and affect your body differently. In the interest of the best benefit, it is recommended that you wear your watch during the day and your sleep bracelet at night.

 

WATCHES:

+ What type of movement does my Philip Stein watch have? - What type of movement does my Philip Stein watch have?
  • Philip Stein timepieces feature high quality quartz movements, as well as self-winding automatic movements. Models may have movements from Japan or Switzerland.

 

+ What does “ATM” on the back of my watch mean? - What does “ATM” on the back of my watch mean?
  • “ATM” is the acronym for “atmosphere,” related to how well the watch can withstand pressure.

 

+ I just got a pacemaker. Do I have to retire my Philip Stein watch? - I just got a pacemaker. Do I have to retire my Philip Stein watch?
  • You should consult with your doctor before putting any Philip Stein product on your body. They are not medical devices but, rather, lifestyle accessories with technology based on naturally occurring frequencies.

 

+ What kind of watch straps are available for my Philip Stein watch? - What kind of watch straps are available for my Philip Stein watch?
  • Interchangeable watch straps are available in 12mm, 18mm, 20mm, 22mm and 23mm. Each size is associated with a specific Philip Stein watch head. Materials include calf leather, patent leather, textured leather, silk over leather, lizard, ostrich, Karung leather, crocodile, alligator and stainless steel.

 

+ What kind of maintenance will my Philip Stein watch need? - What kind of maintenance will my Philip Stein watch need?
  • Maintenance on your watch movements should be performed every three (3) to five (5) years. You will need to replace your battery more frequently than that.

 

+ How long will the battery in my Philip Stein timepiece last? - How long will the battery in my Philip Stein timepiece last?
  • The life of the battery in your Philip Stein watch is estimated to be a year-and-a-half to two years. Batteries are not a warranty item, but if the two-year warranty on your watch is still in effect when you need to replace your battery, you must see an authorized Philip Stein partner for this servicing.

 

+ How should I clean my Philip Stein watch? - How should I clean my Philip Stein watch?
  • Clean your Philip Stein timepiece with a soft, damp cloth and soft toothbrush with mild, fragrance-free soap. The crown of your watch should be kept in its home position, lest moisture enter the case. When you are finished cleaning, dry the watch with a soft dry cloth.

 

+ How should I clean my Philip Stein straps and bracelets? - How should I clean my Philip Stein straps and bracelets?
  • Surface clean your straps and bracelets with warm water, mild soap and a soft brush. Avoid submerging any strap into water (except for rubber bracelets). Lay flat to air dry, away from artificial heat and direct sunlight. Straps that have come into contact with excessive perspiration or are heavily worn should be cleaned weekly.

 

+ What will happen to my watch if it comes into contact with water or chemicals? - What will happen to my watch if it comes into contact with water or chemicals?
  • Keep your watch away from cleaning agents, cosmetics, perfumes, water, and other damage-inducing solvents. Rinse your watch with fresh water to help preserve gaskets and seals if it comes into contact with saltwater or chlorinated water.

 

+ What could cause the strap on my Philip Stein watch to discolor? - What could cause the strap on my Philip Stein watch to discolor?
  • Philip Stein watch straps are made of natural materials and are sensitive to chemicals, excessive perspiration and intense sunlight. Straps may also lose color over time due to friction with external garments. Lighter-colored straps are more susceptible to picking up residue and staining more easily than their darker counterparts.

 

+ Can I have the scratch on my watch crystal repaired? - Can I have the scratch on my watch crystal repaired?
  • Crystal replacements can be performed at an authorized Philip Stein Repair Center (retail partner). Most Philip Stein watches feature curved sapphire coated mineral crystals, which offer added protection for the highest resistance level available.

 

+ What can I do about condensation on my Philip Stein watch crystal? - What can I do about condensation on my Philip Stein watch crystal?
  • Sudden temperature changes, like going from a hot outdoor environment to a cool, air-conditioned room, can result in condensation on your watch crystal. If it does not clear or occurs repeatedly, get in touch with your Philip Stein Authorized Repair Center.

 

+ What can I do about a broken seal on the back of my watch? - What can I do about a broken seal on the back of my watch?
  • Have your Philip Stein Authorized Repair Center (retail partner) check the gaskets and seals of your watch; they may have deteriorated due to oils and salts from our bodies, as well as exposure to other conditions. You want to be sure that water and air are prevented from entering the watch case.

 

+ Will I be able to swim or take a shower in my Philip Stein watch? - Will I be able to swim or take a shower in my Philip Stein watch?
  • Basic protection from accidental contact with water is offered by Philip Stein timepieces with a rating of 3 ATM (30 meters). Those with a 5 ATM (50 meters) rating deliver water resistance from accidental contact with water, whether it be hand washing or showering. A watch rated 5 ATM should never be submerged entirely in water, however. Casual contact with water is suitable for watches rated 10 ATM (100 meters). This might involve wading in a swimming pool. If you have a Philip Stein marked 15 ATM (150 meters), you can go shallow swimming. Be sure your watch has a screw down crown if you are going to use it routinely in or around water. You should never dive in a Philip Stein timepiece!

 

SLEEP BRACELETS:

+ When is it appropriate to wear a Philip Stein sleep bracelet? - When is it appropriate to wear a Philip Stein sleep bracelet?
  • The best time to wear your sleep bracelet is at night, yet you can wear it any time you want to sleep. You may find is useful when flying, as it may help you overcome the effects of jetlag.

 

+ When is the right time to put on my Philip Stein sleep bracelet? - When is the right time to put on my Philip Stein sleep bracelet?
  • You should put the sleep bracelet on close to bedtime. Taking it off just before you get out of bed may help you feel more refreshed and ready to meet the day in the morning.

 

+ Do the sleep bracelets have the same frequency throughout the night? - Do the sleep bracelets have the same frequency throughout the night?
  • The technology in Philip Stein sleep bracelets pick up a variety of frequencies, channeling them through each stage of sleep. The goal is to help you sleep better, whatever the cycle.

 

+ How long will it take a Philip Stein sleep bracelet to work? - How long will it take a Philip Stein sleep bracelet to work?
  • It is recommended that new wearers use the sleep bracelet for 30 consecutive nights to evaluate its effect on their body. Every person is unique and will experience the effects of natural frequency technology differently. The effects are described by some as “significant,” and “subtle” by others.

 

+ Will the sleep bracelet help my sleep apnea or insomnia symptoms? - Will the sleep bracelet help my sleep apnea or insomnia symptoms?
  • The Philip Stein sleep bracelet is a lifestyle accessory and not a medical device. Sleep apnea and insomnia are conditions that should be talked about with your physician.

 

CALGARO & HORIZON BRACELETS

+ Does Philip Stein design bracelets for daytime wear? - Does Philip Stein design bracelets for daytime wear?
  • The Calgaro and Horizon bracelets from Philip Stein are designed for daily wear. Both are equipped with Philip Stein’s proprietary Natural Frequency Technology to help people feel good!

 

WINE WANDS:

+ Who was the Philip Stein wine wand designed for? - Who was the Philip Stein wine wand designed for?
  • The wine want from Philip Stein is a perfect wine accessory for sommeliers, wine lovers and connoisseurs.

 

+ What does the wine wand do? - What does the wine wand do?
  • The Philip Stein wine wand aerates wine in minutes, rather than hours, using Philip Stein’s Natural Frequency Technology. There is a bottle wand and a travel wand that is suitable for a glass of wine. A Philip Stein wine wand, with Swarovski crystals, will add a touch of luxury to your home, and make a great gift for friends and family, too!

 

OTHER PRODUCT FAQS:

+ How much do Philip Stein products cost? - How much do Philip Stein products cost?
  • Depending on your choice of model, a Philip Stein sleep bracelet can be $395 or $425.

    J.R. Dunn Philip Stein watches include Active collection watches ranging from $475 to $700; Classic collection watches priced at $425 to $2,550 for watch heads (straps sold separately); and Signature timepieces starting at $525 up to $4,585 (watch heads only).

    You can get a travel wine wand for $185, $230 or $290.

 

+ Can I wear Philip Stein products while pregnant? - Can I wear Philip Stein products while pregnant?
  • It is suggested that you check with a doctor before wearing a Philip Stein lifestyle accessory or any other device.

 

+ Does Philip Stein design bracelets for daytime wear? - Does Philip Stein design bracelets for daytime wear?
  • The Calgaro and Horizon bracelets from Philip Stein are designed for daily wear. Both are equipped with Philip Stein’s proprietary Natural Frequency Technology to help people feel good!

 

+ Is it safe for children to wear Philip Stein products? - Is it safe for children to wear Philip Stein products?
  • The effect of Philip Stein’s natural frequency technology has not been studied on children. For that reason, it is recommended that children do not wear the lifestyle accessories.

 

+ What is the return policy on Philip Stein products? - What is the return policy on Philip Stein products?
  • J.R. Dunn offers a 10-day-from-date-of-delivery return policy on Philip Stein watches, watch bands and bracelets.

 

+ Does Philip Stein offer a warranty on its products? - Does Philip Stein offer a warranty on its products?
  • Timepieces are warranted against defect in materials and workmanship for a two-year period from date-of-purchase. Your watch must have been purchased from an Authorized Philip Stein Dealer. You should have found an International Warranty Card in your watch box. The card should be entirely completed at time-of-purchase by the Authorized Philip Stein dealer.

    Natural Frequency Technology Discs have a five-year-from-date-of-purchase warranty against defect in material and craftsmanship.

    Watch straps are warranted from manufacturing defects for three (3) calendar months from date of purchase.

 

+ What is the Philip Stein International Warranty Card? - What is the Philip Stein International Warranty Card?
  • International Warranty Cards are in watch boxes. They are to be filled out entirely at the time of purchase by the Authorized Philip Stein dealer. This document will be accepted by Philip Stein and honored by specific warranty repair facilities when the Warranty Card is signed, stamped and dated; and provided with the watch when it is sent for repair.

    Additionally, when sending in your watch for repair, the serial number engraved on the case must be clarly legible and not altered in any way; and parts from the watch must not have been altered or removed, nor services provided by an unauthorized source.

 

+ Where can I buy Philip Stein products? - Where can I buy Philip Stein products?
  • J.R. Dunn Jewelers is an authorized retail partner of Philip Stein and has a full selection of timepieces for men and women, bracelets and wine wands.



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