Shipping & Delivery
When you make an investment in a piece of jewelry from J.R. Dunn Jewelers, we’re invested in making sure it gets to you safely and securely. That’s why every necklace, bracelet, ring, earring, pin and brooch is shipped to you via United Parcel Service (UPS), fully insured during transit. And why we require an adult signature upon delivery.
Where We ShipWe ship throughout the continental U.S., the Americas, Europe and Asia/Pacific. We are not able to ship to P.O. boxes, APO/FPO addresses.
Packages to Russia can only be delivered to business addresses. No residential addresses will be accepted.
Timeframes are calculated by business days (Monday to Friday), with Saturday delivery available for an additional fee. Orders placed before 3pm Monday thru Friday that are in stock will ship that day.
How We ShipAll payment and shipping addresses are verified.
The packing process is under full surveillance.
Bank wires must clear our bank; this typically happens 14 days from the time your payment reaches our account.
Items in-stock at J.R. Dunn Jewelers will arrive within two (2) to seven (7) business days. Backordered and made-to-order items ship at variable times, per the manufacturer.
When your order is ready to ship, you’ll receive email notification with a tracking number.
International orders may be subject to customs fees, import taxes, duties or other government-imposed fees. If an international shipment is refused we will refund the costs of returned items minus shipping costs.
An adult signature is required at time of delivery.
High-end jewelry is sent via armored transportation. This means a state-of-the-art Brinks vehicle on the ground and international transport of valuables by TransValue, both of which are backed by all-risk insurance coverage.