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Get prepared to find out a wide assortment of things you want to know about Michele watch, and aren’t afraid to read about! The following Frequently Asked Questions (FAQs) and the responses to them will bring you one step closer to strapping a Michele watch around your wrist, or helping a friend, family member or significant other get theirs!
  • Someone told me that you could create your own Michele watch. How does that work? You can customize your Michele watch to your taste and specifications. Simply select a watch head and the strap(s) of your choice! Each watch head will have a specific strap size to be used. With a wide assortment of interchangeable strap options, your one watch can have many, many looks. Make it yours every day of the week, every week of the year!
  • What shapes do Michele watch cases come in? There are round faces, oval faces, rectangular cases, and barrel cases.
  • Are the diamonds in my Michele watch genuine? All diamonds used on Michele watches are authentic gemstones sourced from non-conflict areas. You will find the total carat weight and number of stones marked on the back of your watch case.
  • What kind of movement do Michele watches have? Michele watches have Swiss quartz movement.
  • Is my Michele watch waterproof? Michele watches are water-resistant to 50m, or 165 ft. This features provides the benefits of protecting your watch from dust, moisture and the risk of damaging the movement if it gets immersed in water. Do not attempt to adjust the position of the crown while the watch is in contact with water; water could enter the cause and damage the movement. If you have a Chronograph, it should not be put under water, as water could leak in the case cause damage to the movement. You should not wear your watch while swimming, unless it has a rating of 10 ATM or higher.
  • How do I set the time on my watch? Three simple steps will have you updating the time on your watch quickly and easily! Pull the crown out to the first position; turn it until you reach the correct time; push the crown back in.
  • How can I change the date on my Michele Watch? To set the date, turn the crown clockwise or counter-clockwise, depending on the movement your watch has. The date will advance with each 24-hour rotation of the hour hand. Do not reset your date between 8:00 p.m. and 2:00 a.m., as this is the timeframe that the movement will carry out its automatic date change.
  • How do I set the date on my Michele watch? A six-step process will enable you to reset the date on your watch.
    Pull the crown out to the second position. Turn the crown until yesterday’s date appears. Pull the crown out another position. Turn the crown until you’ve reached the correct date. Turn the crown until the correct time is showing. Push the crown back in.
  • How can I keep my Michele watch looking great? Only use a soft cloth and water to clean your watch. Never submerge it in water. Servicing your watch year-and-a-half to two years will also keep your watch running trouble-free!
  • Is my ceramic Michele watch delicate? Ceramic Michele watches should be handled with care. High-quality ceramic is naturally porous and brittle. To keep it looking great, buff it with a soft cloth. If more extensive cleaning is needed, wipe the watch with a damp cloth using mild soap and water. Be careful not to drop or have your Michele ceramic watch come into contact with hard surfaces, as it may chip or break.
  • Are there any conditions that could be harmful to my Michele watch? Avoid having your watch come in contact with extreme heat or cold, as well as long periods of time where it will be exposed to direct sunlight or wet conditions. You will also want to avoid strong magnetic fields or static electricity (household items like TVs and stereos are fine).
  • How can I change my Michele watch strap? Michele makes an assortment of watch straps to suit your every mood, style and taste! To replace an interchangeable strap, push the metal tab inward until the pin is released. Repeat the process in reverse to re-insert the new strap.
  • How can I change my Michele watch bracelet? Lift up both tabs. Push them toward each other to release the pin. Reattach by holding the bracelet against a firm surface, depressing the tabs inward and attach the head.
  • Where can I buy a Michele watch? You should only buy a Michele watch from an authorized retail partner, like J.R. Dunn Jewelers!
  • How much do Michele watches cost? Depending on the head and strap or bracelet you select, your total watch cost may be several hundred to several thousand dollars. Some watches have diamonds, while others are gemstone-free.
  • How can I change my Michele watch strap? Michele makes an assortment of watch straps to suit your every mood, style and taste! To replace an interchangeable strap, push the metal tab inward until the pin is released. Repeat the process in reverse to re-insert the new strap.
  • Can I return my Michele watch? J.R. Dunn Jewelers offers a 10-day from date-of-delivery for watches and watch straps.
  • Do Michele watches come with a warranty? Your watch is warrantied for two (2) years from the original date of purchase. The warranty covers materials and manufacturing defects. A copy of your receipt and/or your completed warranty card is required for proof-of-purchase.