Questions? Ask us!
What makes us different?
- Family owned and operated since 1969
- Our team is ready to help
- We Double The Manufacturer's Warranty
- Best Price Promise
- Flexible Financing
I will forever be a JR Dunn customer
I am not a Florida resident but I will forever be a JR Dunn customer. My fiance is extremely picky when it comes to jewelry and wanted an engagement band that no one else has. We found the ring at JR Dunn. Never having shopped there and buying an engagement ring online made me very weary but JR Dunn and Steve Pryor went out of their way to help me through the whole process. Steve Pryor initially told me the ring was special odder and may not come in on time for my wedding. I told him I would probably go ahead and purchase it because it was exactly what my fiance wanted and take my chances. After I bought it online I received a personal phone call from JR Dunn thanking me for my purchase and they would do everything possible to get the ring here on time. Steve contacted Stephen Webster and located a ring and is having it shipped to me the week before my wedding. He then noticed I qualified for a discount that I was unaware of through my company and refunded me the amount of the discount. He could have merely ignored the fact that I was unaware of any discounts but instead noticed the name of my company in my email and applied it himself with a friendly email telling me to expect the money back in my account within a few hours. Amazing customer service and they have for sure gained a forever customer. Businesses would be a lot better off of there were more Steve Pryors in the world. Thank You!!!!!
Lyndsay Aryn (9/16/14)
Going the extra mile...
I just have to tell you that my John Hardy black leather cord arrived and it is absolutely perfect. I could not be happier and I have been looking for almost a year for something just right for my Don Lucas cross that I purchased in Taos, last October. I will try to shoot you a picture shortly. Thank you for all your "chat" help in making my decision, and all the fabulous customer service on line during the order and shipping process. I'm very impressed with you and your company and going the extra mile for me was just the icing on the cake. I leave for Paris in 2 weeks with my tres chic 28 year old daughter who was with me when I purchased the cross and I can't wait to show her. Thank you so much and I look forward to working with you in the future.
Patty Sullivan (9/12/14)
Red carpet service
They are so helpful and non-snooty here. They had rings in all price ranges and styles. They helped find something in our budget, and are not the pushy sales type. We bought all family gifts and groom's band here. There will be gifts for the wifey bought here for years to come insure. We are now loyal customers.
It was our 25th anniversary. We took my original diamond from my engagement ring & had it reset in a more elaborate setting, with matching wedding band. JR Dunn was great. They were very nice & helpful. The price was right on target. The rings look gorgeous. Everything was done in ample time prior to our vow renewal ceremony. I love love,love my new rings. I would recommend JR Dunn and I would use them again. They have beautiful merchandise in their store & I prefer to use local vendors instead of national chains.