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Chopard Frequently Asked Questions
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Learn about the materials Chopard uses to craft its timepieces and pendants, necklaces, rings, earrings and bracelets by reviewing some frequently asked questions which have been answered. You can also find out how much Chopard pieces cost, how to recognize authentic merchandise from the brand, where to buy Chopard safely and securely, as well as return and warranty policies.



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What materials are used in Chopard Watches?


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What kind of Jewelry does Chopard make?


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How can I be sure my Chopard merchandise is genuine?


Only make purchases from an authorized Chopard retailer to ensure that you receive an official Chopard certificate of origin and warranty. It will be completed and dated, and include the item reference number, as well as the retailer's contact information. This is the only way to ensure that your Chopard jewelry is not stolen or counterfeit.



Can I swim or bathe in my Chopard?

Jewelry pieces with mobile elements between a sapphire crystal or two are not guaranteed to be water-resistant. In addition to avoiding immersion of the jewelry into fresh or sea water, you should also avoid contact with alcohol-based products, such as creams and perfumes.



Where can I buy Chopard jewelry and watches?

Chopard jewelry is available from the brand's authorized retail partners, like J.R. Dunn Jewelers!

What does Chopard's international warranty cover?

All manufacturing defects which have occurred within 24 months for new purchases and 12 months for repairs are covered. Does Chopard have a return policy?

J.R. Dunn Jewelers has a 30-days-from-date-of-delivery return policy for jewelry and a 10-days-from-date-of-delivery for watches. Merchandise must be returned in the same condition that it was received.




From what materials are Chopard watches made?

Chopard watches for men and women are available in platinum, 18kt gold, titanium and stainless steel. Only 18 gold is used; yellow, white and rose; as well as combinations of white and rose gold, rose gold and titanium, rose gold and stainless steel, and platinum and white gold.
What kind of jewelry does Chopard make?

Chopard luxury jewelry creations include earrings, pendants, necklaces, bracelets and rings, crafted in 18kt rose, white or yellow gold, as well as two-tone 18kt white and rose gold, and tri-tone 18kt yellow, white and rose gold. The house also crafts bridal jewelry, and handcrafted pieces as part of their High Jewelry collection.



What is the difference between a chronograph and a chronometer?

A chronograph watch has hands that display hours, minutes and seconds, along with a mechanism for measuring elapsed time by means of a central chronograph hand that records seconds and tantalizers for the minutes and hours. A chronometer is a watch whose movement has obtained an official rate certificate from the Official Swiss Chronometer Testing Institute (COSC), after having passed precision tests in different positions at different temperatures over a 15-day period.



What is the COSC certification?

The Swiss Official Chronometer Testing Institute certifies the precision of movements during 16 days of tests. Whatever the conditions, the movements must maintain a precision ranging between -4 and +6 seconds per day for calibers measuring less than 20mm in diameter, and between -5 and +8 seconds for smaller calibers. COSC certification is a privilege reserved for three percent of the total watches produced in Switzerland.



How much do Chopard watches cost?

J.R. Dunn Jewelers has Chopard timepieces ranging in price from $4,490 to $62,980.

How much does Chopard jewelry cost?

J.R. Dunn Jewelers has Chopard jewelry pieces with prices ranging from $1,570 to $33,800.



Home Watch Brands Chopard Chopard Watch & Jewelry: Frequently Asked Questions


 





Authorized Retailer



Learn about the materials Chopard uses to craft its timepieces and pendants, necklaces, rings, earrings and bracelets by reviewing some frequently asked questions which have been answered. You can also find out how much Chopard pieces cost, how to recognize authentic merchandise from the brand, where to buy Chopard safely and securely, as well as return and warranty policies.



Discover more






What materials are used
in Chopard Watches?



Discover the answer



What kind of jewelry does
Chopard make?



Discover the answer





How can I be sure my Chopard merchandise is genuine?

Only make purchases from an authorized Chopard retailer to ensure that you receive an official Chopard certificate of origin and warranty. It will be completed and dated, and include the item reference number, as well as the retailer's contact information. This is the only way to ensure that your Chopard jewelry is not stolen or counterfeit.
Can I swim or bathe in my Chopard?

Jewelry pieces with mobile elements between a sapphire crystal or two are not guaranteed to be water-resistant. In addition to avoiding immersion of the jewelry into fresh or sea water, you should also avoid contact with alcohol-based products, such as creams and perfumes.
Where can I buy Chopard jewelry and watches?

Chopard jewelry is available from the brand's authorized retail partners, like J.R. Dunn Jewelers!

What does Chopard's international warranty cover?

All manufacturing defects which have occurred within 24 months for new purchases and 12 months for repairs are covered.
Does Chopard have a return policy?

J.R. Dunn Jewelers has a 30-days-from-date-of-delivery return policy for jewelry and a 10-days-from-date-of-delivery for watches. Merchandise must be returned in the same condition that it was received.










From what materials are Chopard watches made?

Chopard watches for men and women are available in platinum, 18kt gold, titanium and stainless steel. Only 18 gold is used; yellow, white and rose; as well as combinations of white and rose gold, rose gold and titanium, rose gold and stainless steel, and platinum and white gold.






What kind of jewelry does Chopard make?

Chopard luxury jewelry creations include earrings, pendants, necklaces, bracelets and rings, crafted in 18kt rose, white or yellow gold, as well as two-tone 18kt white and rose gold, and tri-tone 18kt yellow, white and rose gold. The house also crafts bridal jewelry, and handcrafted pieces as part of their High Jewelry collection.




What is the difference between a chronograph and a chronometer?

A chronograph watch has hands that display hours, minutes and seconds, along with a mechanism for measuring elapsed time by means of a central chronograph hand that records seconds and tantalizers for the minutes and hours. A chronometer is a watch whose movement has obtained an official rate certificate from the Official Swiss Chronometer Testing Institute (COSC), after having passed precision tests in different positions at different temperatures over a 15-day period.
What is the COSC certification?

The Swiss Official Chronometer Testing Institute certifies the precision of movements during 16 days of tests. Whatever the conditions, the movements must maintain a precision ranging between -4 and +6 seconds per day for calibers measuring less than 20mm in diameter, and between -5 and +8 seconds for smaller calibers. COSC certification is a privilege reserved for three percent of the total watches produced in Switzerland.
How much do Chopard watches cost?

J.R. Dunn Jewelers has Chopard timepieces ranging in price from $4,490 to $62,980.

How much does Chopard jewelry cost?

J.R. Dunn Jewelers has Chopard jewelry pieces with prices ranging from $1,570 to $33,800.






Chopard Frequently Asked Questions
Authorized Retailer

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